WEIMI solution resource
Smart Lockers & Pickup Systems
The retail moment
Design the order-to-collection workflow before choosing compartments.
The purchase and collection journey
Review the selected product, displayed price, payment response and collection instructions as one experience. Test with actual packs and agree how faults or unsuccessful delivery are handled.
The decision to resolve
Can lockers connect to an existing ordering system?
Read the project guidance
Compatibility depends on interfaces, authentication, order status events and operational ownership. Share system documentation and a sample end-to-end collection flow for review.
Locker equipment reference
Choose compartment size before nominal capacity
| Model / version | Footprint & display | Storage & layout | Delivery / options |
|---|---|---|---|
| WM22-CL — 40-compartment chilled / frozen locker Enquire about this model ↗ | W167 × D78 × H199 cm; 21.5-inch touchscreen | 4–20°C or lowest −20°C configuration; 36 + 4 lockers | W16 × H15 × D46 cm / W24 × H20 × D46 cm compartments |
| WM22-CL — 10-compartment chilled / frozen locker Enquire about this model ↗ | W109 × D77 × H199 cm; 21.5-inch touchscreen | 4–20°C or lowest −20°C configuration; 10 lockers | W24 × H23 × D47 cm compartments |
| WM22-Locker — Sports equipment locker Enquire about this model ↗ | W156 × D40 × H185 cm; 21.5-inch touchscreen | Ambient; no cooling; 30 compartments | Electrical locks; metal frame and acrylic doors |
Reference configurations from the WEIMI specification sheet. Dimensions are W × D × H unless stated otherwise. Layout and nominal unit capacity depend on the approved packs. Versions sharing a model code remain separate. Confirm the final drawing, temperature configuration, local electrical supply and payment scope in your quotation.
Request this configuration ↗Access and pickup
One locker format, several operating journeys
01
Retail collection
Allocate products to compartments and test payment, unlock and collection.
02
Pre-purchased pickup
The catalogue describes pickup-code access. Confirm order creation, code validity and missed collection.
03
Rental
Review collection, return and charging rules for your equipment. Rental software scope must be agreed.
WEIMI also documents projects where compatible lockers and vending cabinets share one control and payment system. Confirm the cabinet mix and connection scope in the proposed drawing.
Request this configuration ↗Operating model
Measure the performance of the selected format
The product-specific signal
Measure successful collections, failed access attempts and compartment utilization. A large locker bank can still underperform if order handoff is unreliable.
Record transactions, stockouts, losses and the time spent servicing the site. Compare ordinary and peak periods before increasing capacity or adding locations.
Model product cost, payment charges, site terms, replenishment, travel and maintenance. Add the machine, freight, duties and installation to the investment case.
Product & customer fit
Plan the range around pickup orders
| Project priority | Implication for the configuration |
|---|---|
| Pickup orders | connect order confirmation, compartment assignment and collection. |
| Stored goods | size compartments around real parcels and loading workflows. |
| Temperature-controlled pickup | define dwell time and category-specific storage. |
Configuration review
Identity comes first
Identity
decide how buyers receive and use collection credentials.
Exceptions
plan expired codes, wrong compartments, missed pickup and lost connectivity.
Integration
clarify API ownership, status messages and access permissions.
Your project, next
Map my pickup workflow
Share your project brief
Start with your installation country, location and intended products. Pack dimensions, a site photo and an estimated quantity help us discuss a practical configuration.
Early-stage enquiries are welcome. Configuration and local requirements are confirmed for each project.
Continue planning
Resolve the next dependency
Machine category intelligence
A smart locker is the physical endpoint of an order, identity and exception process; compartments alone do not create a reliable pickup service.
WEIMI reviews who deposits, who collects, what the item is, how identity is approved, how long it can wait, what environmental conditions it needs and who owns exceptions. The project may support retail pickup, key release, public-service collection, staff issue or short-term storage.
Retail offer
What this vending format can sell
The locker workflow should be limited to items whose custody, dimensions, conditions and collection rules are documented.
Recommended assortment
- Prepaid retail orders, meals or merchandise under an approved holding process
- Vehicle keys, documents, parts or service items under authenticated release
- Library items, parcels or civic-service collections under the operator workflow
- Tools, uniforms, devices or supplies issued to an authorized user or team
System fit
Compartment architecture and transaction workflow
Hardware, software, identity, notifications and support should be specified as one service.
- Use the real item and overpack dimensions to create a compartment-size mix rather than equal doors.
- Define deposit, reservation, authentication, opening, closure, confirmation and exception states.
- Select barcode, PIN, credential or other identity methods only after security and privacy requirements are approved.
- Provide accessible approach, reach, screen, retrieval and support according to the destination standards.
- Plan power, network, anchoring, surveillance, weather protection and local override without creating unauthorized access.
Location strategy
Where this format performs best
Lockers add value where handover timing, queues, access control or distributed staff effort create friction.
- Retail, shopping centers, hotels and residential communities
- Car dealerships, repair centers and parts operations
- Libraries, campuses, offices and civic buildings
- Pharmacies or regulated collection only under a specifically authorized local workflow
Operator economics
How the profit model is built
The commercial case can combine fees, incremental orders, extended hours and reduced handover labor.
- Baseline current counter time, missed collections, redelivery and queue loss before forecasting savings.
- Size the door mix around real order distribution to reduce unusable empty volume.
- Set collection windows that balance customer convenience with turnover and item condition.
- Include notifications, integration, payment, support, cleaning, loss and uncollected goods in operating cost.
- Measure successful first-attempt collections and exception minutes, not only door openings.
Route discipline
Custody, cleaning and exception ownership
Every deposit and collection state needs an accountable operator response.
- Inspect doors, locks, sensors, screen, labels and accessible retrieval on scheduled rounds.
- Reconcile deposits, collections, forced openings and unresolved compartments.
- Remove expired or uncollected items according to product, privacy and property policy.
- Clean compartments between uses where food, personal goods or public access requires it.
- Test notifications, identity, offline behavior, staff override and support after updates.
Risk control
Compliance and project boundaries
Privacy, consumer rights, accessibility, property custody, food holding, keys, documents, medicines and employee data vary by use case and market. The responsible operator must approve the exact workflow.
- Do not treat a PIN alone as sufficient security without assessing item value and identity risk.
- Do not place temperature-sensitive, dangerous, illegal or prohibited items in an ordinary compartment.
- Do not expose recipient names, order details or access codes in public interfaces or notifications.
- Do not promise integration until both systems, data fields, error states and support owners are confirmed.
Continue the decision path
Related scenario and deployment resources
Use these pages to connect this machine format to a real location, operating model and deployment plan.
Plan authenticated key, document or parts collection.
Explore →Scenario solutionLibraries & civic buildingsExtend reservation and public-service collection hours.
Explore →Deployment guideShipping & site readinessPrepare access, power, network, anchoring and handover.
Explore →From concept to specification
What WEIMI needs to scope the project
The workflow diagram should be agreed before cabinet dimensions are frozen.
- Use case, venue, market and responsible operator
- Item and overpack dimension distribution, value and environmental limits
- Deposit, identity, collection, notification and exception process
- Integration systems, data fields, privacy, retention and offline requirements
- Accessibility, security, surveillance, power, network and installation conditions
- Door quantity, support, spare parts, rollout and acceptance tests
Ready to turn a location into an operating brief?
Request a fit review →Decision support
Smart Lockers & Pickup Systems FAQ
What can smart lockers be used for?+
Common use cases include retail pickup, parcels, vehicle keys, documents, library items, staff supplies and tools. Each requires its own custody, identity, security and exception process.
How are compartment sizes selected?+
Measure the real item and overpack distribution, then model small, medium, large and specialist compartments against expected demand and turnover.
Can lockers integrate with an existing app or order system?+
Potentially, when interfaces and responsibilities are compatible. Define data fields, identity, status events, failures, offline behavior, testing and support before promising integration.
How are uncollected items handled?+
The operator needs a collection window, reminder process, removal authorization, storage or disposal rule, refund terms and audit trail suited to the item.
Can prescriptions be collected from a locker?+
Only where a licensed pharmacy and qualified local advisers approve the workflow, including identity, counseling, privacy, temperature, controlled products, failed collection and audit.