WEIMI solution resource
Shipping, Installation & Site Readiness
Deployment knowledge center
A vending machine is not successfully delivered when the truck arrives; it is delivered when it is safely positioned, connected, tested and handed to an accountable operator.
Site readiness prevents avoidable damage, delays and unsafe improvisation. WEIMI uses a pre-shipment and pre-installation checklist so the buyer, freight provider, site owner and local installer can plan their responsibilities.
Implementation layer
Before production release
Freeze the commercial and technical brief in writing.
- Final model, configuration, drawings and approved artwork
- Destination power, plug, language, payment and connectivity
- Product pack tests and planogram assumptions
- Applicable documentation and destination requirements
- Packing method, Incoterm, consignee and schedule
Implementation layer
Freight and import planning
Dimensions and weight influence transport, unloading and the final path into the building.
- Confirm packed dimensions, gross weight, handling points and orientation
- Appoint an experienced freight forwarder and customs importer
- Review duties, taxes, permits and port/storage risks
- Plan marine/cargo insurance according to the agreed responsibility
- Inspect packaging and record any damage before acceptance or unpacking
Model-specific installation
Check the actual route and utilities before delivery
| Equipment | Check before arrival |
|---|---|
| Tall or wide cabinets | Compare the selected W × D × H drawing with entrances, lifts and the unpacking route |
| WM22-DW wash station | The manual describes transport in three machine sections across two plywood cases, followed by assembly and cable connection |
| Wash station water | Review the 20 mm inlet, 40.5 mm drain and heater filling procedure with the installer |
| Refrigerated equipment | Confirm ambient conditions, ventilation clearance and required storage temperature |
| Connected payment | Trial the local network, payment provider and the complete customer journey |
Implementation layer
Survey the complete access route
Measure every step from vehicle to final position, not just the floor area beside the machine.
- Loading dock, curb, ramps, gates and security booking
- Door, lift and corridor clearances including turns
- Floor and lift load limits
- Stairs or level changes requiring specialist lifting
- Temporary storage and protected unpacking area
Implementation layer
Prepare the operating site
The machine needs a safe environment and service clearance.
- Level base and local anchoring/seismic requirements
- Dedicated power and isolation by a qualified electrician
- Ventilation, ambient limits, drainage or water where applicable
- Reliable mobile, Wi-Fi or wired connectivity as specified
- Customer accessibility, lighting, surveillance and safe queue/collection space
Implementation layer
Commissioning and acceptance
Use actual products and transaction scenarios before declaring the site live.
- Inspect, level and secure the machine
- Confirm electrical and network setup
- Load the approved planogram and verify temperature or recipes where relevant
- Test payments, successful vends, delivery failures, refunds and alerts
- Train operators on replenishment, cleaning, shutdown and escalation
- Record serials, settings, acceptance evidence and handover contacts
Implementation layer
Service readiness after launch
A machine without stocked spares, ownership and response rules is not an operating system.
- Name first-line and escalation owners
- Keep suitable consumables and project-specific spares
- Protect administrator credentials and configuration records
- Set preventive inspection and cleaning schedules
- Review early sales, faults and customer feedback after launch
Continue the decision path
Related planning resources
Connect this implementation topic to the machine, scenario and commercial decisions around it.
Compare formats before access, utility and handling plans are frozen.
Explore →CustomizationCustom vending machinesCoordinate drawings, configuration, artwork and acceptance scope.
Explore →Planning hubSolutions by locationStart the deployment brief from the site and customer need.
Explore →Project input
Information required for a project review
Share logistics and site facts early enough to change the plan if necessary.
- Destination, requested delivery term and consignee details
- Quantity and target installation date
- Access-route measurements, lift limits and site photos
- Power, network, water/drain and ambient information
- Local electrician/installer, freight forwarder and acceptance owner
Bring the technical and commercial owners into one brief.
Discuss the project →Decision support
Shipping and installation FAQ
Who handles customs clearance?+
Responsibility depends on the agreed sales and shipping terms. The buyer should appoint a qualified importer or broker and confirm documents, duties and permits before dispatch.
Can a machine be moved through a standard doorway?+
Do not assume. Compare packed and unpacked dimensions with every door, lift and turn, allowing for handling equipment and safe clearance.
Does the machine need a dedicated circuit?+
Electrical requirements depend on configuration and local code. A qualified local electrician should confirm circuit, protection, isolation, grounding and plug/connection.
When should payment be activated?+
After merchant approval, connectivity and integration testing. Test both successful and failure scenarios before customer launch.
What should happen on delivery day?+
Inspect packaging, record damage, use suitable lifting equipment, follow handling instructions and avoid connecting or stocking until the site and unit are safely checked.
Before dispatch
Five gates between a quotation and a working location
Commercial handover
Agree the shipping term, destination, importer, taxes, duties, insurance and scope of installation.
Receiving route
Measure doorways, lifts, turning space, floor loading and handling access using the final packed dimensions and weight.
Operating position
Confirm power, connectivity, ventilation, weather exposure, security and customer circulation.
Commissioning
Assign unpacking, inspection, placement, configuration, test payments and sample delivery.
Operator handover
Provide the restocking routine, cleaning plan, fault escalation contacts and acceptance record.
Site survey
Collect evidence that prevents a last-minute surprise
| Send | Why it helps |
|---|---|
| Photos of the proposed position and delivery route | Identify obstructions, access limitations and service clearance. |
| Power supply, network access and installation conditions | Review utilities and environmental suitability. |
| Receiving contact and permitted delivery hours | Plan safe receiving and handling responsibilities. |
| Target launch date and local preparation status | Coordinate dependencies rather than assuming freight arrival means readiness. |
Your project, next
Check my site before installation
Share your project brief
Start with your installation country, location and intended products. Pack dimensions, a site photo and an estimated quantity help us discuss a practical configuration.
Early-stage enquiries are welcome. Configuration and local requirements are confirmed for each project.